Manufacturing Production management CRM and ERP Software

Sterling Plastics relied heavily on spreadsheets to manage critical business functions such as enquiries, quotations, sales orders, delivery notes, invoicing, production planning, and inventory control. Their whole business operations depended upon the spreadsheet. 

As time passed, this approach was very inefficient as the system became slow and crashed more often due to the volume of data handled. Things came to a head when the original developers of the spreadsheet-based system announced that they could no longer support it.

Sterling Plastics also had a long list of features they wanted to implement within their system, which was impossible to do with their current Excel setup. 

Feeling constrained by the inadequacy of their present system, they contacted us to devise a customized solution using modern, cloud-based technology. This system needed to be accessible from anywhere, with full functionality.

In response to this, we created a custom cloud-based solution for Sterling Plastics, which dovetailed nicely with their existing spreadsheet-driven processes. Sales, orders, production planning, inventory, finance, and even credit control-we had worked in every possible department and provided them with a perfectly tailored cloud-based solution. 

Our bespoke software allowed Sterling Plastics to ease into the transition period, while their teams could continue to perform in ways they were accustomed to for easy assimilation across their organisation.

The comprehensive solution we offered avoided using any external software or plugins, thus offering an end-to-end system to support all operational requirements of Sterling Plastics. This tailor-made system was designed to manage every operational requirement of their business from start to finish.

Salient Features of Our Solution:
Outlook Integration: The system is integrated with Outlook for easy emailing of attachments to customers with just a few clicks. It also supports bulk emailing for better communication efficiency.

Xero Integration: Our solution is fully integrated and synchronized with Xero, ensuring accuracy in invoicing processes and updated client information.

Custom Reporting: We developed several hundred custom-built reports with specifications for various departments. At Web Alliance, we feel that once data is captured in the system, the client should have the freedom to extract it in any format required by them, so as to provide them with all the insights and flexibility for action.

Accessibility: Cloud-based, safe from anywhere, on any device, this system introduces the most flexible and adaptable possibility for daily workflows. In other words, this solution guarantees Sterling Plastics productivity and connectivity wherever their people may be working.

Our customized solution not only met the immediate challenges of Sterling Plastics but also positioned them for future growth and operational efficiency. With the move to a robust, cloud-based platform, Sterling Plastics improved their business processes to be reliable, scalable, and able to accommodate new features as their needs evolve.