Lift Management System
We built a truly bespoke CRM system solution for the client which was completely adapted to their current workflow and...
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Sheridan Lifts is a provider of lift installation and service operating in Manchester. The business was experiencing difficulty due to their reliance on old paper-based and proprietary software systems. These were inefficient and hence ineffective in communication across departments. They needed a custom solution in software that would improve interdepartmental communication, streamline operations, and bring about automation, thereby making the system highly efficient overall.
The main objective was to create a company document repository that could serve as a centralized platform for its information.
This solution should allow team members to work on projects from anywhere easily, promoting better communication and teamwork.
Our Solution:
We provided a custom system that offered a centralized hub from which continuing projects, service appointments, account information, and sales data could all be managed. The features of automation, like renewals and automated reminder e-mails for such pending tasks, furthered user efficiency by allowing them to focus on more important business activities.
As the engineers of Sheridan Lifts are often on the move, our system facilitates job-related information access and new assignment notifications to them, providing them with true mobile work capabilities. The web-based software assures secure and easy access from any location at any time, and hence, a dynamic and flexible daily workflow is supported.
Features
Appointments / Reminders
Client Portal
Database System
Document Generation
Job Management
Support System
Workflow management
Testimonials
Excellent and Professional service, very easy to work with it, deliver what they promise on time every time!
Gaurav Vahi
gaurav.vahi@eurospeak.org.uk
01189 589 599
email@web-alliance.co.uk
32 Thruxton Drive
Northampton
NN3 6ES,
United Kingdom
0800 677 1786