Nursebuddy healthcare CRM

After the Pandemic, many organizations and companies have greatly shifted to digitalization and automation. And at that time, the sector that has seen a great change is the healthcare sector. It becomes really crucial for everyone involved in the healthcare sector to evolve by providing automated and more accurate data and records of patients.

A Bespoke CRM system can be of great help here by offering customized automation, personalized functionalities, and providing accurate insights.

Let’s talk in-depth about the Nursebuddy software and how a Bespoke Healthcare CRM can be helpful to you.

What is a Nursebuddy?

Nursebuddy is an excellent home care cloud-based software and CRM system helping healthcare providers and caregivers to manage their day-to-day tasks more effectively and efficiently. This software is designed especially for care homes, home care providers, and agencies.

It delivers transparent and real-time information to everyone including those in a homecare loop (Care manager, carer, client, and family).

How does Nursebuddy work?

Using the Nursebuddy dashboard, you can see an entire overview of your business. You can have all the carer information on screen in front of you. Here you can also see who is working today, what is their location in real-time, or what visits have been started and review the profiles of all the clients and carers.

You can also keep all the records of your clients safe and always accessible using Nursebuddy.

Features of Nursebuddy:

The main features of Nursebuddy include:

1. Digital care plan and risk assessment:

Bespoke software like Nursebuddy provides you with Bespoke care plans for every client which track changes and real-time changes. Care plans include:

Templates of care plans.
Reminders of care plan review.
Traceable services for every visit.
Customized instructions for each client.

2. Scheduling and Rotas:

It offered AI-powered scheduling and Rotas. As a caregiver, you can check the schedule for days, weeks, and months. Nursebuddy also sends you automated reminders to caregivers about tasks or appointments. Some more features include:

Double-up visits and visit runs.
Star rating for carers.
View runs on map and time &travel between visits.
Autopilot optimizes visits in one click.

3. Nursebuddy eMar:

You will get an automated home care medication management process with Nursebuddy. This includes: What is Nursebuddy and How Bespoke Healthcare CRM can be Helpful?

What is Nursebuddy and How Bespoke Healthcare CRM can be Helpful?

Medication alerts and medication repetition.
PNR medication and list of all active medicines.
Medication updates for stakeholders.

4. Visit validation:

Nursebuddy offers an advanced call monitoring system that validates carer visits with much accuracy. This includes:

Electronic call monitoring.
Live location at the time of the call.
Real-time alerts.

5. Mobile apps for carers:

It provides you with a carer app with all the necessary tools required to provide secure and premium quality care and safe delivery. Nursebuddy’s mobile app doesn't require an active internet connection to work. You can work offline on it. The tools in the app include:

List of today’s visits of the carer.
Driving instructions.
Latest updates from the office staff, other carers, and family members.
Sticky notes.
A list of tasks for every client visit.
Reporting using photos, numbers, and speech-to-text.

6. Reports and financial suite:

It also offers an automated full reporting suite and helps you integrate several management applications to enable seamless operations for running payroll, invoicing, and reporting. You can also get:

Invoice rates for different services, time of day, or weekday.
Payroll concerning mileage and time travel.
Different business metrics.

If you need a Bespoke CRM. We'd love to hear from you.

Get In Touch Call me back

Nursebuddy Family Portal

Nursebuddy offers a family portal for family members but access to this portal can only be made through the website. There is no availability of a mobile app for the family portal.

Once you log in to the family portal you can view all the contact details of the client, care plan, services and medication lists, etc.

You can view a diary tab there too where any notes related to the visit can be found.
The calendar tab shows the client’s visit.
You can also view the multiple client's profiles in the family portal too.

Shortcomings of Nursebuddy:

Like any other software, there are a few shortcomings in Nursebuddy:

You have read in the feature section of this article, that Nursebuddy is a feature-rich software which makes it a bit complex to use. It is not very user-friendly as compared to any Bespoke software like Nursebuddy.
Nursebuddy offers customization to a certain degree, some users find it less customizable to meet their personalized needs. It is not fully customizable except for the care plans feature.
If you consider the cost of the Nursebuddy software, you will find it a bit expensive and less cost-effective compared to some healthcare CRM. The pricing makes it almost inaccessible for many small companies with limited budgets. Their basic plan doesn't even include integrations with just 400 hours.
Nursebuddy is not available in multi-languages or all languages. Which becomes difficult for care providers to have patients with other distinct languages.
As discussed above, there is no availability of mobile app for the family portal which can be quite useful to provide top-notch healthcare service.

How Web Alliance can help you create Bespoke healthcare CRM:

At Web Alliance, we are offering Bespoke CRM for all sizes of businesses which is specifically tailored for your business only. It is custom-built to meet all the specific needs of your business.

Our Bespoke healthcare CRM can prove to be the best healthcare management software with all the necessary functionalities and features of an excellent custom healthcare CRM. It can easily beat Bespoke software like Nursebuddy.

The Bespoke healthcare CRM, as well as Bespoke healthcare ERP, will not only be cost-effective but also responsive and customized.