Chapter 1: What is a CRM System? While new businesses can get away with using spreadsheets when managing their sales, marketing and customer relations, this approach is not advisable once a company has started to expand. The time you invest in data entry could be better spent attracting new leads and converting them into customers.....
Major Types of CRM CRM systems can be divided into two categories: cloud and onsite/on-premise. Choosing which will be best for you......
Chapter 2: What Can Good CRM Software Offer? A significant number of businesses and organisations have claimed that the data they obtain from their CRM systems provides them with a competitive advantage. Moreover, many companies have noticed a notable increase in their leads, revenues and customer retention rates after they started using a dedicated CRM tool. While an integrated CRM platform can be an asset for any business, the results will ultimately depend on your software. As not all CRMs are the same, it is crucial that you invest in a system equipped with functionalities that will support your organisation’s day-to-day operations.
Chapter 3: Bespoke CRM Solutions As discussed earlier, with a whole host of practical features and functionalities, a CRM system can certainly help your business reach greater heights. However, it is worth remembering that not all businesses are the same. Even those in the same industry have specific characteristics that make them unique. Therefore, why should you invest in an off-the-shelf system that provides a “one-size-fits-all” solution?
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Dedicated Quick Support
We have a dedicated support department. You'll get access to our online support system and support contacts, enabling you to raise a ticket for the issues or changes. We resolve 80% of the issues within a couple of hours. The remaining 20% within around 48 – always keeping you up to date.We include three months of free support.
Truly Bespoke
Our software solution is fully bespoke to your specific business need, and you’ll be the owner of the proposed bespoke system. Our experienced account managers are quickly able to learn your existing working style and provide you with the completely Bespoke Software which will learn how you work so that you don't have to learn the software.
Latest Technology
The technology used in building your tailored software will be the latest at the industry standard and we keep updating the codebase according to the changes in the marketplace to be at the top of the game and your system will be based on up-to-date technology and NOT end up with an unsupportive system.
Device independent and compatibility
We make sure the custom software we built is fully responsive and tested on most of the possible devices ranging from Desktop, Laptop, Mobile Devices and all kinds of browsers, so it can give you all freedom to use your tailored system from any device and from anywhere you want.
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